Startups across fintech, e‑commerce, education, and healthcare in India now rely on chatbot companies in India to handle around 80% of routine queries and reduce support costs by up to 30%. The India chatbot market generated USD 316.5 million in revenue in 2024 and is projected to reach USD 1.26 billion by 2030, growing at a 25.9% CAGR
Are you aiming to launch a WhatsApp commerce bot, regional-language voice assistant, or a CRM-integrated conversational AI? Many founders ask: “Which vendor balances speed, cost, and multilingual support?” Others wonder: “Can I get LLM-grade intelligence without blowing the budget?”
We’ve evaluated the top chatbot companies India and AI chatbot startups India based on innovation, entry-level pricing, language options, deployment speed, and measurable ROI.
This guide lists 11 chatbot service providers India covering no-code tools, voice-first builders, and enterprise-ready platforms with histories of delivering real outcomes. Whether you’re launching an MVP or scaling for pan-India growth, these partners offer fast deployment, vernacular support, and startup-friendly terms.
Top 11 Chatbot Companies in India for Startups
India has seen a surge in demand for AI-driven chatbots, especially from early-stage businesses looking for multilingual support, WhatsApp automation, and fast deployment. The companies listed below have been selected based on product maturity, pricing flexibility, language capabilities, and startup adoption. Each one brings a specific strength, voice tech, LLM integration, or no-code setup—that aligns with different growth stages and technical needs.
1. Amenity Technologies
Based in Rajkot, Amenity Technologies focuses on custom NLP modules for startups. They build text and voice bots using intent detection, entity recognition, and edge AI.
The bots work across WhatsApp, mobile apps, and web interfaces. The team supports regional Indian languages and complex logic flows. For startups looking for vernacular chatbots India or research-driven bots with backend integration, Amenity is a strong choice.
2. Haptik
Now part of Jio Platforms, Haptik powers over 100 enterprise deployments, including Kotak and JioMart. It supports multilingual chat, voice automation, and CRM integration. Haptik bots can resolve over 80% of queries without human support. For startups scaling customer service, Haptik offers full support across web, mobile, and WhatsApp.
3. Yellow.ai
With support for 135+ languages, Yellow.ai provides a no-code builder and advanced LLM capabilities. It’s used by SBI Card and Dominos. For startups focused on multilingual user bases, Yellow.ai is an option worth testing. It offers tools for building conversational AI India solutions with strong analytics and integration support.
4. Gupshup
Gupshup helps developers and startups launch bots quickly. Its Auto Bot Builder connects across WhatsApp, Telegram, and web. It handles 10+ billion messages monthly and is known for strong uptime and channel coverage. For fast MVPs or multi-platform rollout, Gupshup is one of the most accessible chatbot platforms India has produced.
5. Sarvam AI
Backed by Lightspeed and led by former Microsoft Research talent, Sarvam AI specializes in regional voice bots. It offers speech recognition and natural dialogue in Hindi, Tamil, Marathi, and others. Sarvam also builds on its proprietary LLM stack. It is one of the few AI chatbot startups India that offer foundational AI with voice.
6. Ringg AI
A Bengaluru-based seed-stage company, Ringg AI provides no-code voice assistants in 15+ languages. The startup is expanding across India, UAE, and Mexico. Ringg supports real-time phone interactions and is optimized for inbound and outbound calls. It’s a fit for startups exploring voice-first workflows or IVR automation.
7. Zoho SalesIQ
Zoho SalesIQ integrates live chat and bots with Zoho CRM and Desk. It supports lead capture, auto-replies, and support workflows. For Zoho users, this is a quick and low-cost entry into chatbot solutions for startups. It allows fast deployment and basic automation without any code.
8. Verloop.io
Verloop.io delivers bots across WhatsApp, web, and apps, with live agent fallback. It’s strong in e-commerce and used by brands like Nykaa. The platform focuses on chat automation for sales and support and helps startups cut resolution time while improving CSAT.
9. Haptik Interakt
Built for MSMEs, Interakt offers plug-and-play WhatsApp automation with quick templates, broadcast tools, and analytics. Its platform makes it simple for D2C brands to go live in hours. If you want chatbot development firms India built around WhatsApp-first experiences, Interakt is a low-risk pick.
10. Citrusbug Technolabs
Citrusbug builds custom bots for SaaS, logistics, and fintech. The firm handles chatbot logic, deployment, and integration end to end. Its strength lies in flexibility and domain expertise. Startups with unique use cases benefit from their custom builds.
11. Gnani.ai
Gnani.ai delivers speech-to-text, voice bots, and speech analytics. Focused on telecom and BFSI, their bots support Indian languages and voice IVR. For use cases involving calls or multilingual support, Gnani fits well.
Why Startups Opt for Indian Chatbot Vendors?
Startups in India prioritize chatbot vendors that combine local language expertise with affordable pricing and fast deployment. Indian chatbot companies excel in delivering solutions tailored to regional markets, offering seamless integration across popular channels like WhatsApp and web.
Local Language and Voice Support
Most chatbot companies in India offer built-in support for Hindi, Tamil, Bengali, and other Indian languages. Startups use this to reach non-English-speaking customers with vernacular chatbots India that handle both text and voice interactions.
Affordable Pricing Models
Vendors offer flexible plans starting as low as ₹10,000 per month. Platforms like Zoho, Gupshup, and Verloop provide budget-friendly access to no-code tools, making chatbot solutions for startups highly accessible.
Quick Channel Integration
WhatsApp, web, and mobile channels can be deployed in hours using APIs or pre-built templates. Leading chatbot service providers India also offer SDKs for faster CRM and backend integration.
Scalable Architecture
Startups can start with a simple bot and expand to LLM-driven or voice-first systems. Most vendors support this with modular backends, helping founders scale without rebuilding core workflows.
How to Choose the Right Chatbot Company?
Selecting the right chatbot company in India requires clear criteria based on your startup’s specific needs. Factors like the preferred communication channel, language support, budget constraints, and integration capabilities shape this decision. Understanding these helps startups avoid costly missteps and ensures faster go-to-market.
Define Use Case & Channel
Identify if your bot needs to focus on text, voice, or both. Voice-first startups benefit from vendors like Amenity Technologies, Ringg AI, and Gnani.ai that specialize in speech-enabled bots.
Language & AI Complexity
Consider whether you need simple scripted bots or advanced NLP with LLM-grade conversational ability. Companies like Sarvam AI, Yellow.ai, and Amenity Technologies offer strong conversational AI India solutions.
Budget & Speed
If speed and cost-efficiency matter most, no-code platforms such as Zoho SalesIQ, Gupshup, and Verloop.io offer quick deployment and low setup costs. Bespoke development firms like Amenity and Citrusbug Technolabs suit startups needing deeper customization.
Integration & Support
For startups relying on existing CRM or helpdesk software, pick platforms tightly integrated with those systems, such as Zoho SalesIQ. Custom solutions from Amenity or Citrusbug provide more control for complex workflows.
Conclusion
India’s chatbot companies offer a broad range of options, from vernacular voice bots by Sarvam AI and Amenity Technologies to enterprise-ready platforms like Haptik and Yellow.ai. Startups can select solutions based on use case, channel preference, budget, and integration needs.
These 11 companies provide scalable, localized, and cost-effective chatbot solutions for startups, enabling faster customer engagement and operational efficiency. Choosing the right vendor helps startups deliver meaningful conversational experiences without overspending on development or deployment.
FAQs
Q1: What’s the cheapest way for a startup to deploy a chatbot?
Use no-code platforms like Zoho SalesIQ, Gupshup, or Verloop.io. They offer free tiers or affordable plans, ideal for quick MVP development and cost-effective rollout.
Q2: Which platforms support Indian regional languages?
Sarvam AI, Amenity Technologies, Gnani.ai, and Yellow.ai support multiple Indian languages and voice interfaces, making them strong choices for vernacular bots.
Q3: Can startups easily integrate chatbots with WhatsApp?
Yes, companies like Haptik, Gupshup, Zoho, and Interakt provide official WhatsApp API integration and pre-built templates for quick deployment.
Q4: Which companies specialize in voice-first chatbots?
Amenity Technologies, Ringg AI, and Gnani.ai focus on voice-enabled chatbot solutions designed for call-based interactions and IVR use cases.
Q5: Should startups choose no-code or custom-built chatbots?
No-code tools like Zoho and Gupshup enable fast, low-cost deployment. Custom-built options from Amenity or Citrusbug offer deeper personalization and complex workflows.
Q6: Are these chatbot platforms scalable?
Yes, vendors such as Haptik, Yellow.ai, and Amenity Technologies provide scalable architectures that grow with increasing user engagement and integration needs.
